Effective Date: July 2026
At Printonova, customer satisfaction is important to us. Since most of our products are custom-made and personalized, our refund and return policy is outlined below.
Personalized and custom-made products cannot be returned, exchanged, or refunded once production has started unless the item is received damaged, defective, or incorrect.
If your order arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please provide:
Once your request is reviewed and approved, we will either:
Orders may only be cancelled before production begins. Once printing or customization has started, cancellation requests cannot be accepted.
Printonova
📞 +91 90883 01108
📧 printonova9@gmail.com